Sales Coordinator Customer Care


Sales Co-ordinator & Customer Care: Medical/Surgical Devices: Essex: Competitive salary + full benefits.

A global market and technology leader for medical endoscopes is seeking a Sales Coordinator to provide customers with first class support, based from their HQ in Southend-on-Sea. As Sales Coordinator you will be responsible for the handling of customer enquires in relation to the purchase or return of Medical products via telephone and email. You will provide continual order status updates to customers, along with supporting the in-field Sales Team.

Your Responsibilities will include:
* Handle and resolve Medical customer enquiries in relation to the purchase and/or return of equipment
* Manage and conduct proactive order status updates
* Communicate and resolve any order/invoice queries
* Manage courier arrangements through to completion
* Support in-field Sales Team with administration and customer updates
* Arrange supply and return of loan equipment
* Support the Customer Care Service Administrators as and when required

You will require:
*Clear and concise written and spoken communication skills
*Ability to work as part of a team
*Ability to accurately record data
*Problem solving skills
*Customer Service Experience required
*Knowledge of using IFS advantageous
*Good working knowledge of Excel preferable
*Ability to work as part of a team
*Ability to multi task

Key words - Customer Care, Sales Co-ordinator, Medical Devices, Essex

Delta Consultants - Scientific and Medical Recruitment - Applying the Art of Recruitment Science
Scientific Sales - Medical Sales - Laboratory Sales - Technical Sales - Service Engineers
Must be able to demonstrate high levels of success in previous sales roles.

Delta Consultants Ltd is acting as an Employment Agency in relation to this vacancy.

Required Skills
Customer Service, Sales coordinator, Medical Devices, Essex