Technical Support Specialist
Technical Support Specialist - Molecular Diagnostics - Germany - to €50k+ plus bonus and benefits
Leader in molecular diagnostics seeks a Technical Support Specialist based from their offices in Frankfurt, Germany. The purpose of the role is to ensure customer satisfaction by providing information, and by troubleshooting issues. You will prioritise incoming requests from end-users and distributors predominately across Germany but you may be called upon to assist customers across the world and provide technical support for the company's products to customers and field sales. You will also provide hands on support in the field.
You should have a clinical laboratory background with work experience in a role such as a Microbiology Lab Technician or Microbiology lab Scientist gained in a hospital or commercial clinical laboratory. Experience of microbiological and/or molecular biology techniques is crucial. Fluent German (written and oral) is essential plus good working knowledge of English. An additional language skill would be advantageous. Proven experience in a technical support role or as a Biomedical Engineer in a hospital/clinical environment would be useful.
A Bachelors degree or equivalent in Clinical Laboratory Service is required.
Key words: Technical, Support, Molecular, Microbiology, Clinical, Laboratory, Hotline, Germany
Delta Consultants - Scientific and Medical Recruitment - Applying the Art of Recruitment Science
Scientific Sales - Medical Sales - Laboratory Sales - Technical Sales - Service Engineers
Delta Consultants Ltd is acting as an Employment Agency in relation to this vacancy.
- Required Skills
- Technical, Support, Molecular, Microbiology, Clinical, Laboratory, Hotline, Germany